We can't issue refunds unless you received the wrong item or the item is broken. This is for hygienic reasons.
We do offer free gifts. Spend $50, get a gift worth $10; $100 gets you $20, 200 gets you $50, and $500 gets you $100. We pick but we try to base the gift on types of items that you bought. You must spend $50 to be eligible.
Currently all payments go through paypal but rest assured you can still use your credit or debit card along with paypal.
We use USPS mostly, which may take up to 8 days, but we also use DHL, FedEx, and UPS. We try to pick the cheapest, fastest option. IF you have a preference, PLEASE email us ASAP after your order (or text us at 603-312-4274 with your order number); otherwise we choose.