We can't issue refunds unless you received the wrong item or the item is broken.
We do our best to give you the measurements (when provided). We will not accept returns due to the size, whether it be lingerie or a miscalculation in the dimensions of toys. This is for hygienic reasons.
We do offer free gifts. Spend $50, get a gift worth $10; $100 gets you $20, 200 gets you $50, and $500 gets you $100. We pick but we try to base the gift on types of items that you bought. You must spend $50 to be eligible.
Currently all payments go through paypal but rest assured you can still use your credit or debit card along with paypal.
We use USPS mostly, which may take up to 8 days, but we also use DHL, FedEx, and UPS. We try to pick the cheapest, fastest option. IF you have a preference, PLEASE email us ASAP after your order (or text us at 603-312-4274 with your order number); otherwise we choose.